Privacy Policy

Last modified: 9 March 2018

Formus Labs Limited (Deepseg) provides a service to convert CT scans into a 3D model via the website at deepseg.formuslabs.com (Service). This page is used to inform you of Deepseg's policies relating to the collection, use, and disclosure of Personal Information when you use the Service. When we talk about Personal Information, we mean information relating to you or other identifiable individuals.

By visiting and/or using the Service, you agree to be bound by the terms of then current privacy policy (Privacy Policy). Deepseg reserves the right, at any time, to modify or replace this Privacy Policy. The most recent version of the Privacy Policy is available at deepseg.formuslabs.com/privacy. Please check the Privacy Policy page periodically for changes, though we will also notify you via email or other direct electronic communication method of any changes that, in our sole discretion, materially impact your use of the Service or the treatment of your Personal Information. Your use of the Service following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at deepseg.formuslabs.com/terms, unless otherwise defined in this Privacy Policy.

Personal Information Collection

For a better experience while using our Service, we may require you to provide us with certain Personal Information, including but not limited to your name, phone number, email address, physical address, and affiliation. The information that we collect will be used to contact or identify you. Deepseg is the data controller in respect of this information.

We also process Personal Information on behalf of our customers as their data processor, in accordance with the instructions our customers give us through the Service (Customer Content). Our customers control how their Customer Content is collected and used by them. In legal terms this means that our customers are the data controller of their Customer Content. Accordingly, we only use Customer Content to provide the Services to our customers in accordance with the lawful instructions they give us through the Service.

Using Personal Information

Deepseg uses your Personal Information for the following general purposes:

to identify you when you login to your account;
to enable us to operate the Service and provide it to you;/li>
to analyze the Service and information about our visitors and users, including research into our user demographics and user behaviour in order to improve our content and Service;
to contact you about your account and provide customer service support, including responding to your comments and questions;
to share aggregate (non-identifiable) statistics about users of the Service to prospective advertisers and partners;
to keep you informed about the Service, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us;
to sell or market Deepseg products and services to you;
to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, improve the features and usability of the Service, and better understand and market to our customers and users; and
to keep the Service safe and secure.

We also use anonymous, non-identifiable information gathered for statistical purposes to:

keep track of the number of visits to the Service with a view to introducing improvements and improving usability of the Service. We may share this type of statistical data so that our partners also understand how often people use the Service, so that they, too, may provide you with an optimal experience.
produce collated information on the results of conversions of CT scans into 3D models. This information will be used to produce models of demographic breakdowns for academic and commercial purposes.

Sharing Personal Information

Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Service or to perform tasks that are integral to the Service, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time.

Storage and transfer of Personal Information

Deepseg is a New Zealand company with its head-office located in Auckland, New Zealand. For the purposes of the General Data Protection Regulation (GDPR), New Zealand is considered a country which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2013/65/EU.

The Service is mainly provided from our offices in New Zealand. However, by the very nature of the Services, the data that is viewed, collected, stored or posted on or through the Service also needs to flow from wherever you are located in the world, to where the System is storing the same data (i.e. in most cases, in the United States). In addition, Deepseg uses third-party service providers (such as managed hosting providers, card processors, CRM systems, and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate the Services. These third-party providers may process, or store, the same data on servers outside of the EEA, including in New Zealand or the US.

By using the Service, or submitting or collecting any Personal Information via the Service, you authorize Deepseg and its authorized service partners to use and process your Personal Information in these countries. Please be aware that the privacy protections and the rights of authorities and Government agencies to access your Personal Information in some of these countries may not be equivalent to those in your country.

If you primarily use the Services within the EU, we will process Customer Content (which may include Personal Information) as a data processor on your behalf. Deepseg is also the data controller in relation to Personal Information Deepseg collects about you.

Deepseg has appointed a Data Protection Officer who can be contacted at privacy@formuslabs.com

Email preferences

You may opt out of marketing communications sent by Deepseg by following the unsubscribe instructions included in each marketing email.

Accessing, amending or deleting Personal Information

You can contact us to obtain a copy of the Personal Information held about you by Deepseg. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Deepseg for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law.

Log Data

Whenever you visit our Service, Deepseg collects information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (IP) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our Service uses these “cookies” to collection information and to improve the Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of the Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform you that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. When data is transferred over the Internet, we encrypt it using Transfer Layer Security (TLS) encryption technology or similar technology. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services are not intended to be used by anyone under the age of 13. We do not knowingly collect Personal Information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this Personal Information from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact our Data Protection Officer at privacy@formuslabs.com so that we can ensure your child’s Personal Information is deleted.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our Data Protection Officer at privacy@formuslabs.com